讚點子運用標籤功能精準掌握學員的偏好以及上過的行銷課程，當有新的課程推出時，直接在 Vital CRM 篩選可能會有興趣的學員，發送課程資訊的郵件或簡訊。權老師開心地表示：「很多既有學員收到郵件或簡訊後，都回來報名新課程呢！」。透過 Vital CRM 進行精準行銷，把資源用在對的人身上，大幅省下行銷費用，讓讚點子更能專注在課程品質的提升。

What makes the pet industry special is that the customer paying for the service, is typically not the one who receives the service (the pet does). A single customer might own several pets at the same time. The owner's family might also bring the pets in to the store to buy stuff or receive care. The multiple different relationships of a pet with its owner or several owners can become difficult to keep track of. Most standard CRM systems are unable to account for such all the different connections between pet and owner/owners. But VIdegree allows users to freely add new fields or columns to record the name of each pet. This feature can also be combined with the tagging feature to label the service needs and commonly purchased items of each pet a customer owns along with other information such as the breed of the dog and the customer's rating. Such features help easily organize the identity of the pet, the identity of the customer, and the service or goods required in relation to each other. This service improvement is only made possible by the fact that VIdegree allows for the addition of new fields and also its tagging feature.